At ER Watchdog, our mission is to stand up for you — the patient. We understand that emergencies are stressful enough without the added worries of unfair medical billing, subpar care, and breaches of your privacy. Founded by Dr. Richard S. Benedon, a board-certified emergency physician with over 40 years of experience, ER Watchdog is here to help you navigate the complexities of emergency care and advocate for your physical, emotional, and financial well-being.

Dr. Benedon has dedicated his career to improving the quality of care and ensuring that patients receive the respect and attention they deserve in times of need. Through his leadership in emergency departments, quality management, and medical education, he has seen firsthand how profit-driven practices can compromise your care. This is why ER Watchdog is committed to challenging harmful practices, such as overcrowding in ERs, long waits, and poor staffing that put your health at risk.

We also work to protect you from deceptive practices that may leave you feeling neglected, such as the misleading “greet by provider” or “medical screening exam,” which too often doesn’t lead to real care. At ER Watchdog, we advocate for true, compassionate treatment and for systems that value your health over profits.

We are here to provide personalized support to help you contest unfair medical bills and guide you through reporting any issues to regulatory agencies like Medicare, the Department of Justice, and Medical Boards. We also aim to hold healthcare providers accountable for their actions, ensuring that your rights are respected, your privacy is protected, and you receive the quality care you need in a timely and supportive environment.

ER Watchdog is more than just a resource — we are your ally, working to change the system from the inside out to ensure that everyone who walks through an emergency room door is treated with fairness, dignity, and respect. Together, we can help make emergency care a safer, more patient-centered experience for all.