Your Partner in ER Billing

ER Watchdog was founded on a single principle: helping patients identify and fix problems with their ER bills. Our goal is to empower you with expert knowledge and support, so you don’t have to fight the hospital alone.

With years of experience in Emergency Medicine, we’ve built a system to ensure patients are charged fairly. We are your partner, and we’re here to help. We are your watchdog.

Our Mission

At ER Watchdog, our mission is to stand up for you, the patient, by tackling unfair medical billing. We understand that emergencies are stressful enough without the added worry of a confusing and inflated bill. Founded by Dr. Richard S. Benedon, a board-certified emergency physician with over 40 years of experience, ER Watchdog is here to help you navigate the complexities of ER billing and advocate for your financial well-being.

Dr. Benedon has dedicated his career to ensuring that patients receive the respect and attention they deserve. Through his leadership in emergency departments, quality management, and medical education, he has seen firsthand how profit-driven practices can compromise patient care and lead to inaccurate bills. This is why ER Watchdog is committed to challenging harmful practices, such as unnecessary charges and upcoding, that drive up the cost of care.

We also work to protect you from deceptive billing practices that may leave you feeling neglected and overcharged. For example, a misleading “greet by provider” or “medical screening exam” might result in a significant charge without providing the real care you needed. At ER Watchdog, we advocate for fair and accurate billing that reflects the true, compassionate treatment you received.

We are here to provide personalized support to help you contest unfair medical bills and guide you through reporting any issues to regulatory agencies like Medicare, the Department of Justice, and Medical Boards. We also aim to hold healthcare providers accountable for their billing practices, ensuring that your rights are respected, your privacy is protected, and your bill is fair.

ER Watchdog is more than just a resource—we are your ally, working to change the system from the inside out to ensure that everyone who walks through an emergency room door is billed with fairness, dignity, and respect. Together, we can help make emergency care a safer, more financially transparent experience for all.

How It Works
Simple, Transparent, and Effective. Wondering how we fight on your behalf? Here’s a quick breakdown of our process:
Step 1: Speak Up

Share your ER experience by filling out our questionnaire and contact form. Whether you faced inadequate care, or other issues leading to unfair billing, your story matters, and we’re here to help.

Step 2: Expert Case Review

Our team of healthcare and billing experts will thoroughly analyze your case, identifying discrepancies in treatment, billing errors, or other critical concerns. Every situation is unique, so we’ll provide a customized set of recommendations to help you move forward.

Step 3: Take Action

Advocacy isn’t one-size-fits-all. We equip you with the right tools, whether that means drafting a formal billing dispute letter, preparing you to negotiate with the hospital, or empowering you to challenge unfair bills with confidence.

Step 4: Stay Informed

We stand by you every step of the way, keeping you updated as we work with you to push for the best possible resolution. While we can’t guarantee specific outcomes, we’re committed to helping you navigate the process with confidence and support.

* I understand and agree not to include any private personal information (such as Social Security numbers, date of birth, financial account details) or medically sensitive information (including specific diagnoses, treatment details, or other protected health information) in any submissions. I acknowledge that including such information may compromise my privacy and security.
Frequently Asked Questions
What types of bills do you review?

We review all hospital and emergency room bills, including those related to surgeries, diagnostic tests, and hospital stays.


How much does it cost to submit a claim?

Our service fees are based on a contingency model, meaning we only get paid when we successfully reduce your medical bill.


How long does the review process take?

The timeline varies depending on the complexity of your case, but we strive to resolve claims within 30 days.


Can I submit a claim for a bill that’s already been paid?

Yes! We can still help you recover over-payments on bills that have already been settled.