We all expect to receive the best possible care when we visit the emergency room—after all, we’re there because something urgent and important is happening to our health. Unfortunately, that’s not always the case. Poor ER outcomes—whether due to misdiagnosis,
It’s one of the most frustrating experiences you can have in an emergency room: you speak up, raise concerns, and yet, your complaint is ignored. Whether it’s an issue with care, communication, or even your treatment plan, being dismissed by
In today’s healthcare landscape, corporate metrics often serve as the driving force behind how hospitals and ER departments operate. These metrics, designed to measure success, are often rooted in goals like “cost effectiveness” and “patient loyalty.” However, these corporate objectives
